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It’s safe to say Nike’s at the top of its game right now.
What sort of marketing strategy has Nike used to achieve and maintain this level of market dominance?
Sure, the high-profile celebrity endorsements probably play a role, but for the most part, Nike's dominance comes from far more than just throwing money at athletes, actors, and artists.
1. Meaningful story—They’re selling more than a product; they’re selling aspiration
In fact, Nike’s ads rarely, if ever, mention their products at all.
What their ads do, and do well, is induce emotion in the consumer through ‘emotional branding’. Each ad is carefully crafted to evoke particular feelings and needs in the consumer that can only be satisfied with Nike products.
It does this by playing up the traditional narrative of a hero who works hard to overcome adversity, ultimately emerging victorious against a terrible foe.
But it isn’t a literal enemy being fought in this case. Nike takes the analogy to a level far more relatable: the ‘terrible foe’ is the voice in your head that tells you, “You can’t”. To that, the organization says: “Just do it.”
A prime example of Nike’s emotional branding (Nike).
Each Nike ad is designed to inspire—to tell us that we can do anything if we just try.
1. They earn word-of-mouth by creating compelling 'Watercooler Moments'
It’s vital to have your consumers talking about your brand.
It keeps you at the forefront of your customer's minds, and allows you to reach those who have not heard of you!
One way of achieving this is by creating ‘watercooler moments’ – experiences so exciting that people would talk about them for days on end.
It’s something Nike’s very good at doing.
2. Unique, Exciting Things—Nike Phenomenal Shot
During the FIFA 2014 World Cup, Nike partnered with Google to create ‘Nike Phenomenal Shot’.
When a Nike athlete scored a goal, display ads were delivered to fans in real-time. Fans could also rotate their players around in 3D, framing them for shots that can be personalized with filters, captions, and stickers. Once you're done with your 'Phenomenal Shot', you can share it on social media.
Nike’s ‘Phenomenal Shot’ campaign in action (Creative Criminals).
More than 500,000 “Phenomenal Moments” were created—amazing in itself, but even more so considering the subsequent reach every moment could obtain once shared.
3. Original YouTube series Margot vs. Lily received over 80,000,000 views
In 2016, Nike created a YouTube series to complement its marketing campaigns.
Nike’s original YouTube series, Margot vs Lily (Nike).
Margot vs Lily centers around two sisters, and it features Nike merchandise like shoes, workout gear, and Nike+ technology. It also directs viewers to the #BetterforIt website, which contains more detailed content for those interested in initiating and improving their fitness journey.
But it’s not just an extended ad, the show has a compelling story that’s actually fun to watch!
As of now, the series has received over 80 million views, leading to increased downloads of the Nike+ Run and Training Club, as well as greater activity and purchases by existing members.
4. Newsworthy Technology—Nike Self-Lacing Shoes
The coolest tech so far, however, would have to be Nike’s new self-lacing shoes.
Nike’s first self-lacing shoes, HyperAdapt 1.0 (Nike).
HyperAdapt 1.0 has sensors that automatically mold the shoe to the shape of your foot when you step into it.
Today: self-lacing shoes. Tomorrow: hoverboards?
5. They make some really fun ads that people love sharing and talking about
Nike makes some of the best ads in the business. They teem with world-class athletes displaying their extraordinary skills.
One of Nike’s most successful ads is ‘Winner Stays’. The ad features teenage boys transforming into Ronaldo, Neymar Jr., and other soccer superstars as they battle it out on the soccer field; it netted; it netted the sportswear brand more than 107.8 million views.
6. They’re socially-conscious
Consumers today expect more from the companies they buy from. They want their purchases to have a positive impact on the environment and on society, and they don't hesitate to reward brands that do.
Nike is engaged in several community outreach initiatives both within the US, and globally.
Three main drivers of Nike’s community outreach program (Nike).
Recently, Nike opened its 7th community store in Detroit, a city struggling to thrive amidst bankruptcy and years of economic hardship. Like Nike's other community stores, its mission is to serve the city through volunteer work and promoting physical fitness.
The store opened to huge lines, with customers queuing up 2 days before its launch!
7. Constant innovation—NIKE+
Much like sharks, a business needs to keep moving forward to stay alive.
Nike learned this the hard way in the mid-1980s when it lost out on the lucrative aerobics market to Reebok. Since then, it has worked hard to ensure that never happens again.
In 2006, Nike developed the ‘Nike+iPod’, an activity tracker that records the distance and pace of its user’s workout through a sensor in the sneaker.
Photo by Pietro & Sylvia, CC BY 2.0.
It was ground-breaking technology in wearable tech that resulted in an 8.1% rise in profits within the first six months.
Even today, Nike continues to expand on the Nike+ technology, releasing phone apps, watches, and even a dedicated training app!
In 2012, Nike broke new ground when it introduced its revolutionary Flyknit technology.
While traditional sneakers are made up of individual pieces that are stitched together, Nike shook things up by utilizing computer-controlled “knitting” technology to shape the entire upper part of the shoe.
This reduced the number of components by up to 35 pieces, producing a lighter shoe that still provides as much strength and support as other top running footwear in the market.
The size 9 Nike Flyknit Racer, which incorporated Nike’s Flyknit technology, weighed a mere 160g (Nike).
9. They’re killing it on Social Media
Social media isn’t a one-way street for Nike; it’s a two-way conversation.
The company maintains separate Twitter accounts for each of its subsidiary brands (e.g. @nikefootball, @nikebasketball), which they predominantly use to respond to consumer @mentions.
Aside from that, Nike’s posts are fun, short, and often motivational, which makes for easy reading and sharing.
They also frequently contain calls-to-action for followers to respond to and engage with the brand.
In this way, Nike builds strong relationships with their customers, making them more likely to repurchase from Nike in the future.
Inspired to rethink your own marketing plan? Take a page from Nike’s book and “Just Do It”!
1. Meaningful story – sell aspiration, not just a product
2. Create "Watercooler Moments"
3. Capture "Phenomenal Shots"
4. Optimize YouTube
5. Newsworthy technology
6. Make fun and enjoyable ads
7. Reach out to your community
8. Constant innovation
9. Killing it on social media – engage and respond!
If you're looking for more ways to expand your marketing channels, here are a few good reads we recommend: