Frequently Asked Questions

How does your 30 day risk-free trial work?

You can try ReferralCandy totally free for 30 days. At the end of the 30 days, charges for the next month will be billed.

What is commission charged on?

The commission is charged only on purchases by new customers referred to your store. Also, the commission only applies to the first three purchases the referred customer makes. There is no commission charged when advocates use their reward.

Can you give me an example of how your pricing would work?

Your ReferralCandy bill has two parts: a base fee, and commission on referral sales.

The base fee is a monthly charge of $49. The commissions on referral sales are tiered:

• 5% on the first $1,000 referral sales of the month
• 3.5% on the next $10,000
• 1.5% on the next $100,000
• 0.25% thereafter

For example, let’s say ReferralCandy makes you $12,000 per month in new referral sales:

• You will be charged $49 at the START of the month
• Then you’ll be charged $415 in commissions at the END of the month.
  ( $415 = ($1,000 × 5%) + ($10,000 × 3.5%) + ($1,000 × 1.5%) )