How your Referral Program Works

Step 1: Invite


Referral Invite Email

Referral Invite Email

After Janet makes a purchase at your store, she receives an email inviting her to your referral program. The email contains a customizable message and is branded with your store's logo.


Personal Referral Corner

The email also tells Janet how to get to her very own Referral Corner. Her Referral Corner is a web page that Janet can always come back to when she wants to refer friends, manage rewards or check on the status of her referrals. (Visitors to your website can also get their own Referral Corner through your campaign's Referral Corner Access Page.)


Personal Referral Corner

Step 2: Get Recommended


Referral Coupon Link

Referral Coupon Link

Janet's Referral Corner and referral email both contain a link to her unique referral coupon. She recommends your store to her friends by sharing this referral coupon link through emails and online chats.


Social Sharing Buttons

She can also use the social sharing section in her Referral Corner or referral email to share her referral coupon link on social networking sites like Facebook and Twitter.


Social Sharing Buttons

Step 3: Make a Sale


Coupon Landing Page

Coupon Landing Page

Janet's friends get to know about your store when they see the referral coupon link being shared. They click the link and are brought to a landing page with a coupon code that they can use at your store.


Successful Referral

Her friends use the button on the landing page to go to your store and make a purchase using the coupon code. You now have new customers from a referral!


Successful Referral

Step 4: Reward


Reward Email

Reward Email

The ReferralCandy app detects the successful referral, and sends Janet an email to let her know that she has earned a referral reward. Rewards are set by you the retailer, and can be cash back, coupon codes, in-store credit or even a donation to charity.


Reward Preferences

If she hasn't already done so, Janet logs into her Referral Corner to tell us how she wants to be rewarded. She receives her reward and the referral process is now complete!


Reward Preferences

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